Privacy policy

 Privacy Policy — Black Squirrel House

At Black Squirrel House, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, social platforms, and services.

1. Information We Collect

We may collect the following types of information:

📌 Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping & billing address

📌 Payment Information

  • UPI, card details, wallet info (processed securely by third-party payment gateways)

Note: We do not store your card or bank details.

📌 Device & Usage Data

  • IP address

  • Browser & device information

  • Pages visited

  • Cookies for better user experience

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations & tracking updates

  • Improve website performance & user experience

  • Notify you about offers, deals, and brand updates (only if you opt-in)

We never share, sell, or misuse your personal information.

3. Sharing of Information

We may share your information only with:

  • Delivery partners (to deliver your orders)

  • Payment gateways (for secure transaction processing)

  • Service providers (SMS, email, hosting platforms)

All third-party partners follow strict privacy and security standards.

4. Cookies & Tracking

Our website uses cookies to:

  • Provide a smoother shopping experience

  • Understand website traffic

  • Save your cart and preferences

  • Improve performance and recommendations

You can disable cookies anytime through your browser settings.

5. Data Security

We take security seriously.
Your information is protected using:

  • Encrypted servers

  • Secure payment gateways

  • Strict access control

  • Regular security checks

We aim to ensure your data remains safe at all times.

6. Your Rights

You have the right to:

  • Request access to your stored information

  • Correct/update incorrect data

  • Ask for deletion of your account/data

  • Opt out of promotional communication anytime

To request any of the above, simply contact us.

7. Children’s Privacy

Children are not eligible to use our Site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot sell, purchase or bid for any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Site, the sale or purchase of which to/by minors is strictly prohibited.

8. Changes to This Policy

Black Squirrel House may update this privacy policy occasionally.
Any changes will be posted here with an updated revision date.

🤝 Your Trust, Our Responsibility

At Black Squirrel House, we are committed to protecting your privacy and giving you a safe, enjoyable shopping experience.